Terms of Service

These Terms of Service (“Terms”) govern free trials, subscriptions, websites, IDX services, and related services provided by Ultra Agent, LLC (“Ultra Agent”). The person or entity that starts a trial, purchases, or uses the services is referred to in these Terms as the “Customer.”

By starting a free trial, purchasing a subscription, making a payment, or using the services, the Customer agrees to these Terms. If the Customer does not agree to these Terms, the Customer must not purchase or use the services.

1. Ultra Agent Services

Ultra Agent provides subscription-based real estate websites, website management tools, IDX integrations, and related services. Features included with a subscription depend on the plan selected by the Customer.

A subscription makes the applicable services available to the Customer during the subscription term. Subscription charges remain due whether or not the Customer actively uses the services.

2. Ownership and License

Ultra Agent owns or licenses its website-generation software, platform, templates, system features, documentation, and content supplied by Ultra Agent. The Customer does not acquire ownership of the Ultra Agent platform or its underlying software by purchasing or using a subscription.

The Customer may not copy, distribute, disassemble, modify, reverse-engineer, or attempt to derive the source code of Ultra Agent software except where such a restriction is prohibited by law.

The Customer retains ownership of original text, photographs, logos, trademarks, and other materials that the Customer supplies to Ultra Agent. The Customer grants Ultra Agent permission to host, reproduce, format, modify, and display those materials as reasonably necessary to provide the services.

The Customer represents that the Customer has the rights and permissions necessary for Ultra Agent to use all materials supplied by the Customer.

3. 30-Day Free Trial

Ultra Agent offers a 30-day free trial with no credit card and no obligation required. The free trial ends automatically after 30 days unless the Customer selects a paid subscription and makes the required payment.

The Customer may purchase a subscription at any time during the trial. When payment is made, the free trial ends and the paid subscription begins.

4. Monthly Subscriptions

A monthly subscription automatically renews each month until it is canceled in accordance with these Terms.

A Customer may cancel a monthly subscription by submitting a support ticket requesting cancellation. Ultra Agent requires 30 days’ cancellation notice.

After Ultra Agent receives the cancellation notice, the Customer will be charged one final payment equal to the Customer’s regular monthly subscription payment. That payment covers the final 30-day service period. After that period ends, the subscription will terminate and no additional monthly subscription payments will be charged.

5. Six-Month Subscriptions

A six-month subscription is billed for the full six-month term and automatically renews for successive six-month terms unless canceled before the applicable renewal date.

The Customer may cancel before the renewal date by submitting a support ticket. If the cancellation request is received before the renewal date, the subscription will not renew and the Customer will not be charged for another six-month term.

Amounts already paid for the current six-month term are nonrefundable and will not be partially or proportionately refunded if the Customer stops using the services before the end of that term.

6. Twelve-Month Subscriptions

A twelve-month subscription is billed for the full twelve-month term and automatically renews for successive twelve-month terms unless canceled before the applicable renewal date.

Amounts already paid for the current twelve-month term are nonrefundable and will not be partially or proportionately refunded if the Customer stops using the services before the end of that term.

7. Cancellation Requests

Cancellation requests must be submitted through the Ultra Agent Support Ticket System. Ultra Agent does not accept cancellation requests by telephone or email.

A cancellation stops the next applicable renewal subject to the monthly, six-month, or twelve-month cancellation provisions above. The Customer remains responsible for all charges incurred before the cancellation becomes effective.

8. Refund Policy

Except where required by law, payments are nonrefundable. Ultra Agent does not provide partial or proportionate refunds for unused service, early cancellation, plan downgrades, or any remaining portion of a six-month or twelve-month subscription term.

9. IDX Setup and Minimum Commitment

Ultra Agent waives its standard IDX setup fee for the setup, approval, and integration of Ultra Agent IDX into the Customer’s website. In exchange for the waived setup fee, the Customer agrees to maintain the website and Ultra Agent IDX service for at least three months.

If the Customer cancels the website and Ultra Agent IDX service during the first three months, the Customer agrees to pay a $100 IDX setup fee. This fee is separate from any subscription payment otherwise due under these Terms.

10. Plan Upgrades and Downgrades

The Customer may request a subscription-plan upgrade or downgrade. An upgrade takes effect when processed. Additional charges for an upgrade may be proportionately calculated for the remainder of the current billing cycle.

Because Ultra Agent pays certain IDX and MLS-related fees in advance for each month, a monthly subscription downgrade will take effect at the end of the calendar month in which the downgrade request is received. The Customer will be billed at the lower plan rate beginning with the next monthly billing cycle. No refund, prorated refund, or credit will be issued for the current month or any period before the downgrade takes effect.

11. Payment and Failed Charges

The Customer authorizes Ultra Agent to charge the payment method on file for subscription payments and other fees authorized under these Terms.

If Ultra Agent cannot process a payment, or receives notice of a chargeback, payment dispute, reversal, or related fee, Ultra Agent may suspend or terminate some or all services. The Customer remains responsible for unpaid amounts and fees resulting from the payment dispute or reversal to the extent permitted by law.

12. MLS and IDX Data

MLS and IDX data are supplied by third-party Multiple Listing Service organizations and other data providers. Ultra Agent does not control the origin, availability, completeness, or accuracy of that data and cannot guarantee its quality, accuracy, or continued availability.

The Customer must comply with applicable MLS rules, IDX agreements, display requirements, licensing requirements, and data-provider policies.

13. Third-Party Fees and Services

Ultra Agent may use third-party service providers, vendors, MLS organizations, IDX providers, and partners (“Third-Party Providers”) to provide portions of the services. Third-Party Providers may change their pricing, fees, services, or terms.

Increases in costs imposed by Third-Party Providers may be passed through to the Customer.
Where reasonably practicable, Ultra Agent will provide notice of material fee changes before they take effect.
Changes that are immediate or outside Ultra Agent’s control may take effect without advance notice.
The Customer authorizes Ultra Agent to charge the payment method on file for applicable updated fees.
Ultra Agent may suspend features that depend on an unpaid third-party service.

The Customer’s continued use of an affected service after a fee change takes effect constitutes acceptance of the updated fee.

14. IDX Partner Transfers

If IDX services are obtained through an Ultra Agent IDX partner, the Customer may not transfer those IDX services to another partner company without first paying a $100 transfer fee. This fee compensates Ultra Agent for IDX setup and integration work that was initially provided without a setup fee.

15. Domain Names

Ultra Agent cannot guarantee that a requested domain name will be available. If Ultra Agent registers a domain name for the Customer, the initial registration is generally for one year and requires a three-month Customer commitment.

After the first registration year, an active Customer may request that the domain name be transferred to the Customer at no additional transfer charge from Ultra Agent. If the Customer remains active when the domain is due for renewal, Ultra Agent may renew the domain without an additional domain-renewal charge to the Customer.

Ultra Agent may elect not to renew a domain after the Customer cancels service. Failure to renew a domain may cause the domain registration to expire or be lost. The Customer is responsible for requesting a domain transfer promptly after cancellation and no later than one year after the cancellation date.

16. Customer Responsibilities

The Customer is responsible for:

Providing complete and accurate information and materials
Reviewing and approving content and selections submitted for the website
Identifying and reporting errors or omissions
Maintaining secure login credentials
Using a currently supported web browser and operating system
Maintaining an internet connection through a separate provider
Maintaining appropriate copies of Customer-provided content
Complying with applicable laws, MLS rules, and third-party requirements

17. Acceptable Use

The services may be used only for lawful purposes. The Customer may not transmit, store, publish, or display material that violates applicable federal, state, or local law or the rights of another person or entity.

Prohibited material and activity include:

Copyright-infringing or unlawfully obtained material
Threatening, unlawful, or obscene material
Material that unlawfully discloses confidential information or trade secrets
Unauthorized access to or use of Ultra Agent systems
Activity that disrupts the normal operation of the services

18. Attribution and Transfer Restrictions

Unless Ultra Agent agrees otherwise in writing, the Customer may not remove or conceal Ultra Agent copyright notices, logos, or attribution links included with the services.

Ultra Agent subscriptions, websites, and services may not be assigned or transferred to another agent, user, reseller, hosting provider, or entity without Ultra Agent’s prior written approval.

19. Suspension and Termination

Ultra Agent may suspend or terminate services if the Customer fails to make a required payment, disputes or reverses a valid charge, violates these Terms, uses the services unlawfully, or disrupts Ultra Agent systems or services.

When reasonably practicable, Ultra Agent will provide notice and an opportunity to correct a violation. Ultra Agent may act immediately when necessary to protect its systems, customers, providers, or legal rights.

20. Service and Warranty Disclaimer

To the fullest extent permitted by law, the services are provided “as is” and “as available.” Ultra Agent does not guarantee that the services will be uninterrupted, error-free, compatible with every device or third-party service, or that they will produce a particular business or marketing result.

To the fullest extent permitted by law, Ultra Agent disclaims all warranties, express or implied, including implied warranties of merchantability, fitness for a particular purpose, and noninfringement.

21. Limitation of Liability

To the fullest extent permitted by law, Ultra Agent will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages arising from or related to the services. This includes lost profits, lost business opportunities, business interruption, or loss of data.

22. Indemnification

To the extent permitted by law, the Customer agrees to defend, indemnify, and hold harmless Ultra Agent from claims, losses, liabilities, and reasonable costs arising from Customer-provided content, the Customer’s unlawful use of the services, the Customer’s violation of another party’s rights, or the Customer’s material breach of these Terms.

23. Changes to Services, Pricing, or Terms

Ultra Agent may modify its services, features, pricing, or these Terms. When reasonably practicable, Ultra Agent will provide notice of a material change before it takes effect.

Continued use of the affected services after a change takes effect constitutes acceptance of the change. If the Customer does not accept a change, the Customer may cancel in accordance with the cancellation provisions applicable to the Customer’s subscription.

24. Events Outside Ultra Agent’s Control

Ultra Agent is not responsible for a delay or failure caused by events reasonably outside its control, including internet or utility failures, third-party service interruptions, MLS or IDX outages, governmental actions, natural disasters, labor disruptions, or malicious attacks.

25. Severability and Waiver

If any provision of these Terms is found unenforceable, the remaining provisions will remain in effect to the fullest extent permitted by law. A failure by Ultra Agent to enforce a provision does not waive its right to enforce that provision later.

26. Entire Agreement

These Terms, together with the Customer’s selected plan, order information, and any other policies expressly incorporated into these Terms, constitute the agreement between Ultra Agent and the Customer concerning the services.

27. Contact and Cancellation Notices

Customers should use the Ultra Agent Support Ticket System for account questions, service requests, and cancellation notices.

28. Website Use

This section applies to every person who accesses or uses https://www.ultraagent.com (the “Website”), whether or not that person becomes a Customer. The Website is operated by Ultra Agent to provide information about real estate websites, IDX, real estate marketing, and related services.

Website visitors and Customers agree not to:

Use the Website for an unlawful purpose or in violation of applicable law
Attempt to gain unauthorized access to the Website or its systems
Use automated tools to scrape, copy, or reproduce property listings or other Website content
Interfere with or disrupt the operation or security of the Website
Reproduce, distribute, or display property listing data for any purpose other than a personal, noncommercial property search

29. Text Messaging (SMS) Terms

The following provisions apply when a person separately opts in to receive text messages from Ultra Agent.

Consent. By affirmatively checking an SMS opt-in checkbox and providing a mobile telephone number, the person consents to receive marketing text messages and calls from Ultra Agent at the number provided, including messages about real estate websites, IDX, real estate marketing, and related services. Consent is not a condition of purchasing Ultra Agent services.

Message Frequency. Message frequency varies based on the person’s interactions with Ultra Agent.

Message and Data Rates. Message and data rates may apply. The person’s wireless carrier may charge standard messaging and data rates. Ultra Agent is not responsible for charges imposed by a wireless carrier.

Opt-Out. Consent may be revoked at any time by replying STOP to a text message or through another reasonable method that clearly communicates a request to stop. Ultra Agent may send one final, nonmarketing text confirming the opt-out request. After the request is processed, no additional marketing text messages will be sent unless the person provides new consent.

Help. For text-messaging assistance, reply HELP to the number from which the messages are sent or contact Ultra Agent.

Carrier Liability. Wireless carriers are not liable for delayed or undelivered messages.

No Sharing of Opt-In Data. SMS opt-in data and consent will not be shared with or sold to third parties for their marketing purposes or for purposes unrelated to the communications authorized by the person. Opt-in information is used to deliver the communications the person has consented to receive.

30. Communications

By submitting a form with contact information, a person authorizes Ultra Agent and its authorized representatives to respond regarding the person’s inquiry or requested services by email or telephone. Marketing text messages will be sent only when the person has separately opted in to receive them.

Ultra Agent will make marketing calls and send marketing communications only as permitted by applicable law and consent requirements. A person may opt out of promotional communications at any time by:

Replying STOP to a text message
Using the unsubscribe link provided in a marketing email
Clearly asking Ultra Agent not to make additional marketing calls
Contacting Ultra Agent directly

31. Privacy

Use of the Website and Ultra Agent services is also governed by the Ultra Agent Privacy Policy, which describes how Ultra Agent collects, uses, and discloses personal information.

Ultra Agent does not sell, rent, or trade personal information, including mobile telephone numbers and SMS opt-in data, to third parties for their marketing purposes.

32. Third-Party Links

The Website and services may contain links to third-party websites. Ultra Agent is not responsible for the content, availability, privacy practices, security, or terms of a third-party website. Access to a third-party website is at the visitor’s or Customer’s own risk. Visitors and Customers should review the terms and privacy policies of each third-party website they visit.

33. Changes to These Terms

Updated Terms will be posted on the Website. When reasonably practicable, Ultra Agent will provide notice before a material change affecting a paid subscription takes effect. Continued use of the Website or affected services after updated Terms take effect constitutes acceptance of the updated Terms. Visitors and Customers are encouraged to review these Terms periodically.

34. Governing Law

These Terms are governed by and construed in accordance with the laws of the State of Arizona, without regard to its conflict-of-law principles.

Last updated: August 24, 2026